PRIVACY POLICY:
Privacy Policy
Last Updated: [ September 2026 ]
Welcome to PeBits. We respect your privacy and are committed to protecting the information you provide while using our website, application and services.
1. Information We May Collect
Depending on the features and services you use, PeBits may collect information such as:
Name
Mobile number
Account information
Transaction-related information
Wallet-related information
Payment-related information
Information required for verification and customer support
Technical and device information required for security and service operation
2. How We Use Your Information
We may use your information to:
Create and manage your PeBits account
Verify your account
Process transactions
Maintain transaction records
Provide customer support
Improve our services
Maintain platform security
Prevent fraud and misuse
Comply with applicable legal and regulatory requirements
3. Data Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, misuse, alteration, disclosure or destruction.
4. Third-Party Service Providers
PeBits may use third-party service providers for services such as authentication, payment processing, banking, hosting, analytics, customer support or other technical services.
Information may be shared with such providers only when necessary to provide the relevant service and subject to applicable requirements.
5. Advertising
PeBits does not sell your personal information to advertisers.
6. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date.
7. Contact Us
For questions regarding this Privacy Policy, contact:
Email: pebits.in@gmail.com
TERMS & CONDITIONS:
Terms & Conditions
Last Updated: [ September 2026 ]
These Terms and Conditions govern your access to and use of the PeBits website, application and services.
By registering for or using PeBits, you agree to these Terms and Conditions.
1. Eligibility
To use PeBits, you must:
Be legally eligible to use the service under applicable Indian law.
Provide accurate and valid information during registration.
Use your own mobile number and account details.
Use PeBits only for lawful purposes.
2. PeBits Services
PeBits is designed to facilitate small-value digital transactions and digital change management through its available wallet, QR and payment-related features.
The availability of specific services may depend on applicable banking/payment partners, technical availability and regulatory requirements.
3. Wallet Limits
Wallet balance, deposit and transaction limits may apply.
The current self-deposit limit is ₹500, subject to change based on operational, security, partner or regulatory requirements.
4. Transactions
Users are responsible for verifying:
The recipient
The transaction amount
The transaction details
before confirming a transaction.
Once a transaction has been successfully processed, cancellation or reversal may not be possible except where permitted by the applicable payment system, service provider or law.
5. Withdrawals
Where withdrawal functionality is available, users may request withdrawal of eligible wallet funds to their linked bank account, subject to applicable limits, verification requirements, processing conditions and partner availability.
The current minimum withdrawal threshold is ₹100.
6. Convenience Fees
Internal PeBits digital-change transfers may be provided without a transaction fee.
Where applicable, PeBits may charge a ₹3 convenience fee per successful bank withdrawal.
Any applicable fee will be displayed before the transaction is confirmed.
7. Prohibited Activities
Users must not:
Provide false or misleading information
Conduct fraudulent transactions
Attempt to exploit bugs or security vulnerabilities
Access another user's account without authorisation
Use PeBits for unlawful activities
Attempt to manipulate or misuse the platform
PeBits may suspend or terminate accounts involved in prohibited or fraudulent activities, subject to applicable law and procedures.
8. Service Availability
PeBits aims to provide reliable services but does not guarantee uninterrupted availability.
Services may be temporarily unavailable due to maintenance, technical problems, network failures, banking/payment partner downtime or circumstances beyond our reasonable control.
9. Changes to These Terms
PeBits may update these Terms and Conditions from time to time. Updated terms will be published on this website or within the application.
10. Contact
Enterprise: PEBITS
Address: Beerappa Nilaya, Badagalahundi, Bus Stand Beedi, Mysuru, Karnataka – 570010
Email: pebits.in@gmail.com
REFUND & CANCELLATION POLICY:
Refund & Cancellation Policy
Last Updated: [ September 2026 ]
PeBits facilitates digital transactions and digital change services. Users should carefully verify transaction details before confirming a transaction.
1. Digital Change Transfers
Once a digital-change transaction has been successfully completed and credited to the recipient, it generally cannot be cancelled by the sender.
Please verify the recipient and amount before confirming.
2. Wallet Deposits
A successfully completed wallet deposit cannot normally be cancelled from within the PeBits application.
Where supported, eligible funds may be used for permitted transactions or withdrawn according to the applicable withdrawal rules and limits.
3. Failed or Pending Transactions
If money is debited from a user's bank account but the corresponding PeBits transaction is not completed due to a technical or network issue, the transaction will be handled according to the applicable payment system and banking partner process.
Users may contact PeBits Support with the relevant UPI transaction reference/UTR number for verification.
4. Withdrawal Issues
Withdrawal processing times may vary depending on banking/payment partners, technical conditions and verification requirements.
If a withdrawal is delayed or unsuccessful, users may contact PeBits Support with the relevant transaction details.
5. Fraudulent or Unauthorised Transactions
Fraudulent, unauthorised or disputed transactions will be handled according to applicable laws, payment-system rules and the policies of the relevant banking/payment partners.
CONTACT US:
Contact Us
Have a question, need help or facing an issue with a transaction?
We're here to help.
PEBITS
Enterprise: PEBITS
Address:
Beerappa Nilaya,
Badagalahundi, Bus Stand Beedi,
Mysuru, Karnataka – 570010
Support Email:
pebits.in@gmail.com
Website:
pebits.in
We Can Help With
Account & Login Issues
Wallet Issues
Payment Issues
Transaction Discrepancies
Withdrawal Issues
QR Transactions
Privacy & Policy Questions
General Support